Kia Motors 
  Trinidad&Tobago

My goal is simple, customer satisfaction. 

 

I am committed to offering my customers the highest possible standards of service.

I will:

• provide you with clear information about the products and service we offer, including fees and charges 

• ascertain your individual requirements before making you any reccomendations

• not recommend something which would be unsuitable to your needs

• encourage you to ask if there’s something you don’t understand 

• look after your requirements before, during and after you purchase your new Kia

• ensure you are advised when there are new promotions or events concerning the Kia family 

• ensure you receive documents promptly 

• give you access to a formal complaints procedure should you become unhappy with my service 

 

How you can help me:

 

To help me give you the most appropriate advice, I will ask you to:

• tell me all the material facts required by financeers and insurers as your applications are put together

• let me know about changes that might affect your application

• let me know if there are any aspects of our products or services, or of a policy we have discussed or recommended that you don’t understand 

• submit any documents needed by us to administrate your application promptly 

• tell us if you think there are ways we can improve our service 

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I recognise that the success of myself and my company depend on looking after the best interests of our customers and treating them fairly at all times.